If you are using the 15Five integration to access the engagement dashboard and manage employee data, follow these steps to include phone numbers as part of the integration. Phone numbers are used to send assessment notifications to employees via SMS.
Note: SMS notifications are only available for US phone numbers
1. Contact the 15Five support team to request that phone numbers are enabled on your 15Five account.
You can email the team at support@15five.com.
2. Add phone numbers to people in 15Five.
You can add phone numbers one by one or add via bulk import. Phone numbers must be US phone numbers and be formatted as 1##########.
3. Sync the data to the engagement dashboard.
Click on Engagement in the 15Five navigation and go to Settings > Bulk Employee Import. Follow these steps to sync the data.
4. Set the notification type for your assessment to include SMS.
Go to the Journey and click on the assessment. Scroll to the Assessment Notifications section and update the Notification Type. You can select to send via SMS only or with Email and SMS.
If you would like to use this setting for future assessments, go to Settings > Assessment Settings and update the Default Message Type.
