✅ Supported Functionality

  1. Emplify Survey - All statements on the quarterly Emplify Survey are available in Japanese.

  2. Survey Communications, Email & SMS - All invitations and reminders to promote the survey are available in Japanese. Employees can receive these communications via email or SMS.

  3. SmartPulse - All SmartPulse questions are available in Japanese. This includes the "start or stop" and "keep" version of each question. 

  4. SmartPulse Communications, Email & SMS - All invitations and reminders to promote a SmartPulse are available in Japanese. Employees can receive these communications via email or SMS.

❌ Not Supported

  1. Content in the Emplify Portal - The survey results and data displayed in the Emplify Portal are only available in English.

  2. Translation of SmartPulse Responses - SmartPulse responses will be displayed as they were written by the employee. Currently, we do not offer translation for SmartPulse responses.

  3. SmartPulse Group Names - Group names for SmartPulse are displayed as they are labeled. We do not translate the group name to reflect the employee's preferred language. If the group name is changed for a SmartPulse, this will be displayed as it is entered and will not be translated to reflect the preferred language.

  4. Survey Substitutions - Japanese translations are not available for the substituted terms in the Emplify Survey.

  5. Texting International Phone Numbers - We are able to send SMS messages to employees in Japanese, but the Emplify system only supports sending messages to US phone numbers.

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