Prior to your survey launch, you can update specific words that give context and appropriate meaning to employees when taking an assessment to match the language they would expect your organization to use
Every organization uses terms that most align with their internal culture, and those terms change from company to company. To help get accurate feedback from your employees, we've added the ability to substitute key terms used in the Emplify Assessment to align with the wording used in your organization.
To change these values, please go to the Assessment Settings section (Settings > Assessment Settings)
Note: Using different terminology will change the meaning of some survey statements, so you may see unexpected score shifts. For example, if you change the term "manager" to "immediate supervisor," employees may respond differently to those questions than they did on previous surveys. The results will be more accurate and more actionable because the terms are clear to employees, but will take one survey to see those changes balance out in results.
To help you determine the right terms for your survey, we've included the survey statements associated with each substitution option below. These are also included inside the product and examples of every survey item impacted are shown. If you have any questions or are unsure about what might be the best selection for your organization, please reach out to your Account Manager or our support team.
Survey Word: Organization
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Survey Word: LeadersThis is intended to represent top-level leadership in the organization. | Substitution Options:
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Survey Word: Coworkers
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Survey Word: Work Group
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| Sample Statement:
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Survey Word: ManagerThis is intended to represent an employee's direct manager. | Substitution Options:
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Survey Word: Employees | Substitution Options:
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If you have any additional questions, reach out to help@emplify.com.