Q: How many questions are actually on the survey?
A: There are 55 statements that employees evaluate with a Likert scale and one optional, open-response question. The survey takes 6 minutes to complete on average. This number of statements, and the "I feel" wording we use, are necessary to statistically cast a net wide enough to highlight high and low engagement within a team. Anything less and we lose precision. Anything more, either in wording or number of statements, would result in a lower response rate.
Q: Why quarterly? Can't I just do this once a year?
A: As Peter Drucker said, "If you can't measure it, you can't improve it." Most organizations report on KPIs at least quarterly, if not more frequently. So why not employee engagement? Isn’t it worth the 6 minutes every three months to quantify employee health? Especially when you consider the changes in a quarter, with new employees, new customers, new business, as well as the loss of employees and customers. Measuring quarterly means you'll never be surprised by shifts in engagement, and you'll always be ahead of the game.
Q: Does the employee’s personality affect their responses?
A: Our survey statements are designed to cancel out personality bias. Personality matters more in how you communicate results and make changes in your company.