You’ve heard of it. You’ve decided to measure and improve it. But do you really know what it is? More importantly, why should you care? Employee engagement is no longer a differentiator. It’s a requirement for any organization that expects to be and stay competitive in an era of accelerating change.
The definition of employee engagement
Here’s how we at Emplify define employee engagement:
An employee’s intellectual (head) and emotional (heart) connection with an employer, demonstrated by motivation and commitment (hands) to positively impact the company vision and goals.
Engagement vs. Satisfaction
On the surface, “job satisfaction” and “employee engagement” seem interchangeable. But a happy employee doesn’t always mean a healthy, engaged one.
In the past, this misunderstanding has lead organizations to try and improve satisfaction by simply throwing money at the problem of disengaged workers with increased pay and perks. But when employee engagement is built on motivation and commitment, those things won’t do much to make people stay.
Think of it this way:
Job satisfaction: You’re leaning back in your chair. Not unhappy, but not all that excited about your work either.
Employee engagement: You’re leaning forward in your chair. You’re excited and motivated to do great work and move the business forward.