The Emplify Survey is now available in French. If you have purchased French as part of your package, your Customer Success Manager will work with you to get this functionality enabled. Learn more about that process here.
Employee Perspective: Taking the Survey in French
1. Employees receive the survey invitation via email or SMS.
If the employee's preferred language has been specified before the survey starts, they will receive the invitation in their preferred language.
If an employee receives the invitation in English, but would prefer to view the message in French, they can click on the email to "Afficher en français." This will open the email in a browser window with the content translated in French.
If an employee receives the invitation via SMS in English, but would prefer to view the message in French, they can respond to the text with "FR" to receive the text message in French.
Note: Once they request to receive the message in French, we will set that as their preferred language and future communications to the employee will be sent in French.
2. Employees click the link to take the Emplify Survey
If French has been set as the employee's preferred language, the Emplify Survey will open in French.
If French has not been set as the employee's preferred language, they still have the option to take the survey in French by changing the language at the top of the survey.
Note: Once an employee changes their language, we will set this as their preferred language so future communication and surveys will be displayed in that language.