Prior to your survey launch, you can update specific words that give context and appropriate meaning to employees when taking an assessment to match the language they would expect your organization to use

Every organization uses terms that most align with their internal culture, and those terms change from company to company. To help get accurate feedback from your employees, we've added the ability to substitute key terms used in the Emplify Assessment to align with the wording used in your organization.

To change these values, please go to the Assessment Settings section (Settings > Assessment Settings)

Note: Using different terminology will change the meaning of some survey statements, so you may see unexpected score shifts. For example, if you change the term "manager" to "immediate supervisor," employees may respond differently to those questions than they did on previous surveys. The results will be more accurate and more actionable because the terms are clear to employees, but will take one survey to see those changes balance out in results.


To help you determine the right terms for your survey, we've included the survey statements associated with each substitution option below. These are also included inside the product and examples of every survey item impacted are shown. If you have any questions or are unsure about what might be the best selection for your organization, please reach out to your Account Manager or our support team.

Survey Word: Organization

Substitution Options:

  • organization (default)
  • organization name (i.e. Cobalt Corp)
  • company
  • College
  • farm
  • firm

Sample Statements:

  • I have a good idea of what this {organization} is trying to accomplish.
  • I have opportunities to increase my influence in the {organization.}
  • I know why this {organization} exists.
  • I understand how my role fits into the purpose of the {organization.}
  • Overall I feel this {organization} is just and fair in the way it treats and rewards employees.
  • There is a great support system at this {organization} that helps me achieve my work goals.

Survey Word: Leaders

Substitution Options:

  • leaders (default)
  • executive team
  • owners
  • leadership team
  • ELT
  • SLT
  • EMT
  • executive leadership team
  • senior leadership team
  • executive management team
  • senior management team
  • local leadership
  • systems office leadership
  • executive committee members
  • executive team members

Sample Statements:

  • The {leaders} in this organization follow through with what they say they are going to do.
  • The {leaders} of this organization are often connecting with people at work.

Survey Word: Coworkers

Substitution Options:

  • coworkers (default)
  • colleagues
  • peers
  • teammates

Sample Statements:

  • My {coworkers} value my input.
  • I have shared work values with my {coworkers}.

Survey Word: Work Group

Substitution Options:

  • work group (default)
  • team
  • department
  • pod

Sample Statement:

  • I feel a shared sense of purpose with my {work group.}

Survey Word: Manager

Substitution Options:

  • manager (default)
  • supervisor
  • director
  • boss
  • immediate manager
  • immediate supervisor
  • immediate boss
  • Division Leader/Manager
  • immediate supervisor/manager
  • Immediate leader

Sample Statements:

  • My {manager} treats me fairly in the way they interact with me.
  • My {manager} helps me develop confidence in my own ability to do my job well.

Survey Word: Employees

Substitution Options:

  • employees (default)
  • agents
  • contractors
  • employee-owners
  • agents/employees
  • associates
  • team members

Sample Statements:

  • Overall I feel this organization is just and fair in the way it treats and rewards {employees.}
  • The leaders of this organization make themselves available for the {employees}.


If you have any additional questions, reach out to help@emplify.com.

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